Payment Options

SkyLine/SkyBest offers a variety of payment methods. These include: mailing your payment by check, money order or credit card, in the return envelope provided with your monthly bill; through automatic recurring bank/credit card draft; through ePayment, or, drop by any of our three Customer Service Centers locations between 8 a.m. and 5 p.m., weekdays. In addition, we are now able to accept American Express credit cards at our Customer Service Centers.

     » Seven Devils Customer Service Center, located in Banner Elk, NC
     » Sparta Customer Service Center, located in Sparta, NC
     » West Jefferson Customer Service Center, located in West Jefferson, NC

During after hours, weekends or holidays, there are drop boxes located at all three Customer Service Centers.

Drop boxes are also located at the Sugar Grove and Banner Elk Work Centers. Payments at these two locations are picked up 2-3 times per week.

Payments Mailed
If you choose to mail your payments, please include with your method of payment, the top portion of the bill. Send your payments to:

SkyLine/SkyBest
PO Box 759
West Jefferson, NC 28694

If you choose to make your payment via phone, be sure to have your Visa, MasterCard, Discover or American Express account number ready. Call 800-759-2226 between the hours of 8 a.m. and 5 p.m. weekdays.

SkyLine/SkyBest Bank Draft
The convenience of bank or credit card draft is an easy way to pay your SkyLine/SkyBest bill. With bank/credit card draft, you will be notified at the time you receive your bill how much will be deducted from your account that month. This also gives you peace of mind in knowing that your bill will be paid on time, every time. SkyLine/SkyBest customer's accounts are drafted approximately three days prior to the due date of the bill.

It will take 30 to 60 days to set up your bank draft account. Watch your bill for the message, "Do Not Pay Bank Deduct ." This will notify you that the bank draft set up has been completed.

To sign up:
click on the link (SkyLine/SkyBest Bank Draft Request Form) and download the form. Fill it out and mail it with a voided check, to the address below:

SkyLine/SkyBest
Attention Accounts Receivable
PO Box 759
West Jefferson, NC 28694

Or, call us at 800-759-2226 for more information.

SkyLine/SkyBest Credit Card Draft
Watch your bill for the message, "Do Not Pay Credit Card Payment." This will notify you that the credit card draft set up has been completed. SkyLine/SkyBest accepts Discover, VISA, MasterCard and American Express.

To sign up: click on the link (SkyLine/SkyBest Credit Card Draft Form) and download the form. Fill it out and mail it to the address below:

SkyLine/SkyBest
Attention Cashiers
PO Box 759
West Jefferson, NC 28694

Or, call us at 800-759-2226 for more information.